Job Overview

CHIEF

Intelligent Financial Operations, Payments Infrastructure & Business Transformation

Location: United Arab Emirates

Employment Type: Full-Time | Executive Leadership

Position Overview

An internationally focused fintech organization is recruiting an experienced Chief to lead enterprise operations supporting intelligent payment ecosystems, digital financial infrastructure, operational innovation, and customer service excellence. This executive role is responsible for transforming complex operational environments into agile, data-driven, and technology-enabled organizations capable of delivering secure, scalable, and highly efficient financial services.

The successful candidate will oversee operational governance, enterprise service delivery, digital process engineering, business continuity, strategic resource planning, and cross-functional execution while ensuring that innovation translates into measurable commercial performance and exceptional customer outcomes.

Key Responsibilities

• Develop enterprise operational strategies supporting regional expansion.

• Lead modernization of payment processing and digital transaction operations.

• Establish operational governance frameworks for emerging financial technologies.

• Drive enterprise automation initiatives using artificial intelligence and robotic process automation.

• Oversee operational compliance, risk controls, and service quality management.

• Build performance measurement systems using enterprise analytics and business intelligence.

• Improve customer journey management across digital banking platforms.

• Optimize vendor relationships, technology partnerships, and outsourced operations.

• Strengthen enterprise resilience through continuous operational improvement.

• Deliver executive reporting on operational efficiency, productivity, and strategic performance.

Core Expertise

• Enterprise Operations

• Digital Payments

• Process Engineering

• Operational Analytics

• AI Automation

• Customer Operations

• Business Intelligence

• Financial Operations

• Service Delivery

• Strategic Planning

Candidate Requirements

• Degree in Business, Finance, Operations Management, Engineering, or Information Systems.

• Executive postgraduate qualification preferred.

• Minimum 12 years of leadership experience in fintech or financial operations.

• Strong knowledge of digital banking ecosystems, payment technologies, and operational governance.

• Proven ability to lead high-performing multidisciplinary teams.

Benefits

• Executive-level compensation.

• Annual strategic bonus.

• Premium healthcare.

• Housing and transport allowance.

• Flexible executive work arrangements.

• Professional education sponsorship.

• Global executive networking opportunities.

• Career pathway to regional executive leadership.

Are you excited about this opportunity?

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 Apply now by clicking on the “Apply Now” button below. 

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