Job Overview
MANAGER — FINTECH OPERATIONS & DIGITAL PAYMENTS
Location: United Arab Emirates — Remote / GCC
Seniority Level: Senior Management
Employment Type: Full-time, Permanent
Industry Focus: Fintech, Digital Payments, Banking Operations, Financial Technology
OPERATIONS AT THE SPEED OF FINANCE
In modern fintech, operational excellence is not an administrative function.
It is a competitive advantage.
Every failed transaction, delayed settlement, reconciliation exception, service interruption, and unresolved customer issue has the potential to affect revenue, trust, retention, and regulatory exposure.
We are looking for an exceptional Manager to build and optimize high-performance fintech operations supporting digital payments and financial products.
YOUR MISSION
You will lead the operational engine behind sophisticated digital-finance services, ensuring that processes are efficient, measurable, scalable, resilient, and customer-focused.
KEY RESPONSIBILITIES
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Manage day-to-day operational performance across digital payment services.
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Establish processes for transaction monitoring, reconciliation, settlement, and exception management.
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Develop operational dashboards and performance indicators.
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Identify recurring transaction failures and coordinate corrective action.
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Work closely with technology teams to resolve system and integration issues.
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Improve operational workflows through automation.
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Establish service-level frameworks and escalation processes.
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Monitor payment-provider and third-party performance.
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Coordinate incident management and operational recovery.
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Develop procedures for new fintech products and payment services.
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Analyze operational costs and identify opportunities for efficiency.
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Collaborate with product, finance, risk, customer experience, technology, and commercial teams.
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Build scalable operating models capable of supporting significant transaction growth.
PERFORMANCE FRAMEWORK
You will monitor indicators such as:
Transaction Success Rate | Processing Time | Settlement Accuracy | Exception Volume | Operational Cost | Service Availability | Incident Resolution | Customer Impact | Partner Performance
THE LEADER WE SEEK
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6+ years in fintech, payments, banking operations, financial technology, or related environments.
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Strong knowledge of payment operations and transaction lifecycles.
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Experience managing operational teams and cross-functional projects.
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Strong analytical and problem-solving capabilities.
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Understanding of payment reconciliation and settlement processes.
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Experience with operational automation and performance optimization.
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Excellent communication and stakeholder-management skills.
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Ability to remain composed and decisive in high-pressure environments.
YOUR IMPACT
You will create the operating discipline that allows fintech innovation to scale.
The objective is straightforward:
Fewer failures. Faster resolution. Greater transparency. Lower friction. Better customer experiences. Stronger financial operations.
THE OPPORTUNITY
For a leader who thrives where technology meets execution, this is an opportunity to build an operating environment capable of supporting the next generation of digital payments.
Compensation: Competitive management package based on experience, operational responsibility, and leadership scope.
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
