Job Overview
Lead Fraud Investigations & Recovery Manager – Intelligent Payments & Financial Security
Kuwait City, Kuwait
Position Summary
A sophisticated fintech payments ecosystem in Kuwait is recruiting a Lead Fraud Investigations & Recovery Manager to oversee enterprise fraud intelligence, payment investigations, financial crime analytics, and recovery strategy execution across digital financial operations.
The institution operates advanced fintech infrastructure supporting instant payment rails, virtual banking services, embedded commerce ecosystems, digital merchant acquiring platforms, AI-driven lending technologies, and blockchain-integrated financial services.
This role demands an exceptional fraud strategist capable of balancing operational resilience, customer trust, investigative rigor, and financial recovery efficiency within highly dynamic digital finance environments.
Strategic Responsibilities
Enterprise Fraud Operations
- Direct complex fraud investigations involving card fraud, payment diversion schemes, mule account networks, phishing-related losses, merchant fraud, insider threats, and digital transaction manipulation
- Lead intelligence-driven investigations into organized financial crime activities
- Conduct forensic transaction analysis across enterprise payment ecosystems
- Build escalation frameworks for high-severity fraud incidents
- Coordinate enterprise fraud containment strategies during active financial attacks
Recovery & Dispute Resolution Management
- Oversee recovery operations for disputed and unauthorized transactions
- Manage enterprise chargeback and dispute resolution teams
- Coordinate recovery activities involving acquiring banks, payment gateways, regulators, and international financial institutions
- Develop advanced recovery tracking methodologies and operational reporting standards
- Lead negotiation and recovery escalation efforts involving external financial entities
Fraud Intelligence & Risk Governance
- Build fraud intelligence dashboards and predictive risk monitoring programs
- Analyze emerging fintech fraud trends affecting digital financial ecosystems
- Develop proactive fraud mitigation strategies for intelligent payment environments
- Support cybersecurity teams in responding to financially motivated cyber incidents
- Improve enterprise fraud controls through post-incident analysis and operational reviews
Leadership & Transformation
- Mentor fraud analysts, recovery specialists, and investigation teams
- Collaborate with digital product teams to strengthen fraud prevention architecture
- Support enterprise transformation initiatives focused on intelligent fraud defense
- Deliver executive briefings on fraud exposure, recovery metrics, and operational risk trends
Ideal Candidate Profile
- Extensive experience within fintech fraud management, banking investigations, digital recovery operations, or cyber-financial crime environments
- Strong understanding of payment systems, fintech infrastructure, and intelligent transaction ecosystems
- Expertise in fraud analytics, transaction investigations, and financial recovery procedures
- Knowledge of GCC regulatory frameworks affecting digital finance and financial crime operations
- Exceptional analytical, leadership, and crisis-management capabilities
Technical Ecosystem
Preferred exposure includes:
- AI fraud detection technologies
- Payment security infrastructure
- Blockchain analytics systems
- Financial crime intelligence platforms
- Digital identity verification tools
- Transaction anomaly detection systems
- Cyber-fraud intelligence platforms
- Advanced Excel, SQL, Python, or analytical reporting tools
Why This Opportunity Stands Out
This position offers direct exposure to one of the Gulf region’s fastest-growing fintech payment ecosystems. The selected professional will influence fraud governance strategy, enterprise recovery operations, financial crime intelligence frameworks, and next-generation payment security architecture across a highly innovative digital finance environment.
Are you excited about this opportunity?
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
