Job Overview
Principal – Customer Growth & Revenue Optimization
Location: Riyadh, Saudi Arabia
Industry: Fintech | Customer Growth | Revenue Strategy | Digital Financial Services
Employment Type: Full-Time
Position Overview
A rapidly expanding fintech banking organization is seeking an accomplished Principal – Customer Growth & Revenue Optimization to lead enterprise initiatives focused on accelerating customer acquisition, increasing product adoption, improving customer lifetime value, and maximizing commercial performance across a diversified portfolio of digital financial services.
This strategic leadership role combines growth marketing, commercial analytics, product strategy, customer engagement, and business intelligence to build scalable growth engines supporting long-term organizational success. The successful candidate will collaborate with Product, Marketing, Data Science, Customer Experience, Technology, Finance, Operations, and Executive Leadership teams to identify opportunities that drive sustainable business growth.
Primary Responsibilities
- Develop customer growth strategies supporting enterprise commercial objectives.
- Build acquisition, activation, engagement, retention, and referral programmes.
- Analyze customer behavior using advanced analytics and business intelligence platforms.
- Partner with Product teams to improve digital customer journeys.
- Optimize conversion funnels across web, mobile, and digital banking platforms.
- Develop pricing, promotional, and commercialization strategies for fintech products.
- Monitor growth KPIs, revenue metrics, customer lifetime value, and portfolio profitability.
- Lead experimentation programmes including A/B testing and performance optimization initiatives.
- Produce executive reports and commercial insights for senior leadership.
- Coordinate cross-functional growth initiatives involving multiple business units.
- Evaluate emerging fintech trends and recommend innovative growth opportunities.
- Mentor growth specialists and support organizational capability development.
Required Qualifications
- Bachelor’s degree in Marketing, Business Administration, Finance, Economics, Data Analytics, or related discipline.
- MBA or postgraduate qualification preferred.
- Minimum 8–10 years of experience in growth strategy, commercial analytics, product growth, or fintech business development.
- Strong understanding of digital banking, customer acquisition, and financial services.
- Demonstrated expertise in scaling customer-centric businesses.
Technical Skills
- Growth Analytics
- SQL
- Power BI
- Tableau
- Google Analytics
- CRM Systems
- Marketing Automation Platforms
- Customer Data Platforms (CDP)
- Financial Forecasting
- A/B Testing Platforms
- Product Analytics
- Microsoft Excel (Advanced)
- Python (Analytics)
- Business Intelligence
Leadership Competencies
- Commercial Leadership
- Customer Growth
- Revenue Optimization
- Strategic Thinking
- Innovation
- Stakeholder Management
- Executive Communication
- Team Leadership
- Problem Solving
- Continuous Improvement
Benefits
- Executive tax-free remuneration package
- Annual leadership incentive
- Comprehensive family healthcare coverage
- Housing support
- Annual travel allowance
- Sponsored postgraduate education
- Leadership coaching programmes
- Flexible work arrangements
- Participation in international fintech growth summits
- Significant executive career advancement opportunities
Are you excited about this opportunity?
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
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