Job Overview
MANAGER — Fintech Customer Intelligence & Growth
Location: Doha, Qatar — Remote / GCC Regional Coverage
Seniority: Senior Manager
Employment Type: Full-time, Permanent
Industry: Fintech • Customer Analytics • Digital Banking • Growth Technology
The Growth Challenge
The Manager will transform customer and behavioural data into actionable growth strategies across digital financial products.
The position combines customer analytics, product performance, experimentation and commercial strategy. The successful candidate will identify why customers join, transact, disengage and return—and use those insights to improve the economics of the entire customer lifecycle.
Key Responsibilities
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Develop customer-intelligence strategies across digital financial products.
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Analyse acquisition, activation, engagement, retention and transaction behaviour.
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Build customer segmentation and behavioural-analysis frameworks.
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Identify opportunities to increase customer lifetime value.
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Design and monitor growth experiments across digital channels.
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Partner with product teams to improve customer journeys and conversion.
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Develop dashboards measuring growth and customer-health indicators.
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Analyse campaign performance and recommend optimisation strategies.
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Identify customer churn patterns and develop retention initiatives.
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Translate complex analytics into commercially actionable recommendations.
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Lead a multidisciplinary team of analysts, growth specialists and data professionals.
Required Experience
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6+ years in fintech, digital banking, customer analytics, growth strategy or related fields.
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Strong understanding of digital customer behaviour and financial-product economics.
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Advanced analytical and problem-solving capabilities.
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Experience with SQL, BI platforms or customer-analytics tools.
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Strong understanding of experimentation and KPI frameworks.
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Excellent communication and team-leadership skills.
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Bachelor’s or Master’s degree in Business, Economics, Marketing, Data Analytics, Finance or a related discipline.
Performance Dashboard
Customer Acquisition | Activation | Retention | Engagement | LTV | Conversion | Churn | Transaction Growth | Revenue per Customer
Indicative Compensation: QAR 28,000–42,000 per month + benefits.
Commercial Impact
The Manager will help create a data-led growth engine in which every major customer decision is supported by measurable behavioural evidence rather than assumptions.
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
