Job Overview
DIRECTOR
DIGITAL BANKING, FINTECH PRODUCT STRATEGY & CUSTOMER EXPERIENCE
Location: Oman — Remote with GCC Regional Coverage
Seniority Level: Executive / Product & Transformation Leadership
Employment Type: Full-time, Permanent
Industry Focus: Fintech, Digital Banking, Payments, AI, Financial Platforms, Customer Experience
THE MANDATE — REIMAGINE THE FINANCIAL EXPERIENCE
We are seeking an exceptional Director to lead the strategic evolution of digital financial products and customer experiences across Oman and the wider GCC.
This role is for a leader who understands that digital banking is no longer defined simply by moving traditional banking services onto a screen.
The opportunity lies in designing intelligent, frictionless and commercially powerful financial experiences that anticipate customer needs while remaining scalable and operationally disciplined.
EXECUTIVE RESPONSIBILITIES
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Define multi-year digital-banking and fintech product strategies.
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Lead transformation of digital financial experiences across customer journeys.
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Identify opportunities across payments, wallets, financial platforms and AI.
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Develop product portfolios aligned with customer and commercial priorities.
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Establish product-market-fit and commercialization frameworks.
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Analyze customer behaviour and digital engagement.
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Develop strategies to improve acquisition, activation, retention and transaction frequency.
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Lead multidisciplinary teams spanning product, design, technology, analytics and operations.
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Evaluate emerging financial technologies and their commercial applications.
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Establish product-performance frameworks and executive dashboards.
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Develop strategic partnerships supporting product expansion.
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Conduct competitive intelligence across GCC fintech markets.
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Present investment cases and strategic recommendations to senior leadership.
LEADERSHIP PROFILE
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10+ years in fintech, digital banking, payments, product strategy or financial technology.
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Proven experience leading digital-product transformation.
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Strong understanding of customer-centric financial products.
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Strong commercial and analytical capabilities.
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Experience working with technology and engineering teams.
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Excellent product strategy and prioritization skills.
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Exceptional executive communication and stakeholder management.
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Ability to translate market trends into actionable product strategies.
THE EXPERIENCE STANDARD
The future of digital banking will not be defined by how many features a platform contains.
It will be defined by how naturally those features work together.
Your mandate will be to create financial experiences where complexity exists behind the platform—not in front of the customer.
Compensation: Executive-level package reflecting product leadership, transformation scope and regional impact.
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
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