Job Overview
Role: Remote Fintech Subscription Billing & Recurring Payments Operations Manager
Location: Remote (Aligned with Saudi Arabia Market)
Employment Type: Full-Time
Role Scenario
Imagine managing a fintech platform where thousands of users rely on automated recurring payments for subscriptions, services, and digital products. Payments must be processed seamlessly every cycle, with minimal failures and maximum customer satisfaction.
Your role is to ensure that this ecosystem runs flawlessly—anticipating issues before they occur, optimizing billing cycles, and maintaining high transaction success rates.
Execution Responsibilities
Recurring Billing Management
- Oversee billing cycles for subscription-based services
- Ensure accurate and timely processing of recurring payments
- Manage billing schedules and customer plans
Payment Success Optimization
- Monitor payment success and failure rates
- Implement retry logic and recovery strategies
- Reduce churn caused by failed payments
Customer Account Management
- Maintain accurate billing records and customer profiles
- Handle billing-related inquiries and escalations
- Ensure transparency in billing processes
System Performance Monitoring
- Track system performance during billing cycles
- Identify and resolve bottlenecks
- Collaborate with technical teams for improvements
Compliance & Financial Accuracy
- Ensure compliance with financial regulations
- Maintain accurate financial records
- Support reporting and audit processes
Required Qualifications
- 4–8 years of experience in billing operations, payments, or fintech
- Strong understanding of recurring payment systems
- Experience with subscription-based business models
- Ability to manage remote operations effectively
Key Skills
- Process management
- Data analysis
- Customer experience optimization
- Problem-solving
Compensation & Benefits
- Competitive Saudi fintech-aligned salary
- Remote work environment
- Opportunity to work on subscription payment systems
Are you excited about this opportunity?
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
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