Job Overview

Fintech Payments Settlement & Operations Manager

Doha, Doha – Digital Banking & Financial Infrastructure Operations

A sophisticated fintech operating environment in Qatar is currently recruiting a Fintech Payments Settlement & Operations Manager to lead mission-critical payment settlement activities and digital transaction operations within an expanding financial technology ecosystem.

This role is designed for operations professionals with advanced expertise in transaction settlements, liquidity coordination, reconciliation governance, operational controls, and payment ecosystem administration. The successful candidate will oversee large-scale payment operational structures supporting modern digital finance solutions across corporate, retail, and merchant financial channels.

The organization seeks a commercially aware and technically proficient operations leader capable of balancing operational precision, transaction scalability, compliance oversight, and customer service excellence within a highly dynamic fintech landscape.

Key Operational Responsibilities

• Manage settlement operations for domestic and international payment transactions across digital banking channels and fintech payment infrastructures.
• Supervise reconciliation functions involving payment processors, merchant acquiring systems, virtual account environments, and banking interfaces.
• Ensure accurate execution of payment settlements, chargeback processing, refund management, and transaction balancing procedures.
• Monitor transaction processing performance while identifying operational inefficiencies, settlement delays, liquidity bottlenecks, and payment anomalies.
• Coordinate operational activities between treasury departments, banking partners, compliance teams, and fintech infrastructure providers.
• Lead payment operations governance initiatives aimed at strengthening financial controls, transaction integrity, and operational transparency.
• Oversee dispute resolution processes relating to failed transactions, payment reversals, merchant escalations, and settlement discrepancies.
• Support fintech product expansion initiatives by ensuring operational readiness for new payment technologies and digital transaction services.
• Develop operational policies, SOPs, payment governance frameworks, and transaction control procedures.
• Prepare detailed executive operational reports covering transaction volumes, payment success ratios, settlement performance metrics, and operational risk exposure.
• Collaborate with cybersecurity teams to strengthen fraud monitoring procedures and payment security controls.
• Drive operational automation projects designed to improve scalability, reduce processing errors, and enhance payment efficiency.

Candidate Profile

• Degree in Finance, Banking, Accounting, Financial Technology, Business Administration, or related disciplines.
• Minimum of 6–10 years of experience within fintech operations, payment settlement management, banking transaction operations, or digital finance infrastructure environments.
• Strong understanding of payment operations governance, reconciliation management, settlement controls, and transaction monitoring procedures.
• Experience with merchant payment ecosystems, payment gateways, electronic transfers, and digital banking operations.
• Familiarity with fintech compliance frameworks, operational risk controls, and financial regulatory expectations.
• Strong leadership and operational decision-making capabilities.
• Excellent reporting, analytical, and stakeholder management skills.

Preferred Attributes

• Strong process improvement mindset.
• High operational discipline and financial accuracy.
• Ability to manage complex transaction environments under pressure.
• Strong commercial awareness regarding fintech service delivery.
• Advanced coordination and operational escalation management skills.

Rewards & Career Benefits

• Attractive GCC executive salary structure.
• Tax-free compensation and operational bonuses.
• Housing, transport, and relocation support.
• Premium healthcare coverage.
• Annual leave and international travel allowance.
• Exposure to advanced payment settlement ecosystems and international financial technologies.
• Career advancement opportunities within regional fintech operations leadership.

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