Job Overview
Executive Manager – Digital Banking Product Innovation & Customer Experience
Location: Riyadh, Saudi Arabia (Regional Leadership Position)
Employment Type: Full-Time | Executive Appointment
Industry: FinTech | Digital Banking | Financial Services | Mobile Banking | Customer Experience
The Opportunity
An internationally focused fintech enterprise is seeking an experienced Executive Manager – Digital Banking Product Innovation & Customer Experience to lead the strategic evolution of digital financial products across rapidly expanding markets.
This influential leadership role is responsible for translating customer insights into innovative banking solutions while driving digital transformation, product commercialization, and sustainable business growth. The successful executive will play a pivotal role in shaping future-ready financial products that deliver exceptional customer value and operational efficiency.
Primary Responsibilities
- Define enterprise digital product strategy.
- Lead end-to-end product lifecycle management.
- Identify emerging fintech market opportunities.
- Develop customer-centric digital banking experiences.
- Coordinate cross-functional product delivery teams.
- Establish measurable product performance indicators.
- Enhance customer acquisition and retention strategies.
- Drive innovation through data-informed decision-making.
- Conduct competitive market intelligence assessments.
- Manage strategic product investment portfolios.
- Strengthen customer engagement through digital innovation.
- Present strategic initiatives to executive leadership.
Professional Requirements
- Bachelor’s degree in Business, Finance, Computer Science, Marketing, or related discipline.
- MBA or Master’s degree preferred.
- 9+ years of experience in fintech, banking, or digital product management.
- Proven record of delivering successful digital financial products.
- Strong leadership, commercial strategy, and stakeholder engagement skills.
- Deep understanding of customer journey optimization.
- Excellent analytical and decision-making abilities.
Desired Expertise
- Product Strategy
- Agile Delivery
- Digital Banking Platforms
- Customer Experience Design
- API Ecosystems
- Business Analysis
- Financial Technology Innovation
- Market Research
- Data Analytics
- Product Governance
- Digital Transformation
Comprehensive Rewards
- Attractive Executive Compensation
- Annual Performance Bonus
- Housing & Transportation Allowances
- Family Medical Coverage
- Annual Flight Benefits
- Leadership Development Programs
- International Training Opportunities
- Wellness and Employee Assistance Programs
- Flexible Working Arrangements
- Long-Term Career Growth within a Global FinTech Environment
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
