Job Overview
Vice President – Financial Product Innovation & Customer Experience
📍 Location: Kuwait City, Kuwait
🌍 Work Arrangement: Hybrid | Executive Product Leadership
💼 Employment Type: Full-Time | Permanent
🏛 Industry: Financial Technology | Product Strategy | Customer Experience | Digital Banking | Financial Services
Create Financial Products That Define the Next Generation of Customer Experience
A high-growth fintech organization is seeking an accomplished Vice President – Financial Product Innovation & Customer Experience to lead the strategic vision, development, and commercialization of innovative financial products designed to transform how customers engage with digital financial services.
You will collaborate with executive leadership, engineering, design, analytics, and commercial teams to create customer-centric financial solutions that drive market differentiation, sustainable growth, and exceptional user experiences.
Leadership Responsibilities
- Define enterprise product strategy and long-term innovation roadmap.
- Lead multidisciplinary product management and design teams.
- Translate customer insights into market-leading digital financial solutions.
- Drive agile product development across multiple financial platforms.
- Collaborate with engineering teams on scalable product delivery.
- Monitor product performance using advanced analytics and customer metrics.
- Conduct competitive market research and identify emerging opportunities.
- Present strategic product recommendations to executive stakeholders.
- Build strategic partnerships supporting product innovation.
- Foster a culture of creativity, experimentation, and continuous improvement.
Professional Qualifications
- Bachelor’s or Master’s Degree in Business Administration, Finance, Marketing, Computer Science, or a related discipline.
- Minimum 10 years of experience in fintech product management, digital banking, or financial services.
- Proven success launching and scaling digital financial products.
- Strong expertise in customer experience strategy, product lifecycle management, and commercial growth.
- Excellent leadership, communication, and stakeholder management skills.
Executive Rewards
- Attractive tax-free executive compensation
- Annual leadership bonus
- Family healthcare coverage
- Housing and relocation support
- Annual travel allowance
- Executive leadership development programmes
- Flexible hybrid working model
- Career progression toward Chief Product Officer, Chief Customer Officer, or Managing Director
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
