Job Overview
Senior Manager – Financial Intelligence & Customer Trust
Location: Muscat, Oman (Remote)
Department: Financial Risk & Customer Protection
Employment Type: Permanent
Opportunity Overview
Customer trust has become one of the most valuable assets in modern financial services. We are looking for an experienced Senior Manager – Financial Intelligence & Customer Trust to lead initiatives that strengthen customer protection, transaction integrity, fraud resilience, and intelligent financial monitoring across advanced fintech environments.
This leadership role combines financial intelligence, customer experience, operational governance, and technology-driven innovation to create secure and trusted digital financial ecosystems.
Core Responsibilities
- Develop customer trust frameworks.
- Lead financial intelligence programmes.
- Enhance fraud prevention strategies.
- Improve customer verification processes.
- Design transaction monitoring methodologies.
- Coordinate operational risk assessments.
- Establish governance standards.
- Analyse financial behavioural trends.
- Collaborate with cybersecurity specialists.
- Deliver executive intelligence reporting.
- Improve customer journey security.
- Lead regulatory readiness initiatives.
Candidate Profile
- Degree in Finance, Business, Information Systems, Computer Science, or related field.
- 9+ years in fintech, banking, compliance, fraud prevention, or financial intelligence.
- Strong analytical and strategic thinking skills.
- Leadership experience managing cross-functional teams.
- Excellent communication and stakeholder engagement abilities.
Desired Competencies
- Financial Crime Prevention
- Customer Due Diligence
- Digital Identity
- AI Analytics
- Enterprise Risk
- Data Governance
- Business Intelligence
- Regulatory Compliance
- Transaction Monitoring
- Operational Excellence
Benefits Package
- Attractive international compensation
- Annual leadership bonus
- Flexible remote work model
- Comprehensive healthcare benefits
- Continuous professional development
- Executive mentoring programme
- International project exposure
- Paid annual vacation
- Long-term career growth within a dynamic Gulf fintech environment
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
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