Job Overview

Senior Fintech Product Strategy Manager – Digital Banking & Customer Experience (Remote – United Arab Emirates)

Industry Context

The United Arab Emirates continues to lead the GCC in digital banking transformation, customer-centric financial services, embedded finance, and next-generation payment ecosystems. Financial institutions are rapidly shifting from traditional banking models toward seamless digital experiences that prioritize speed, personalization, and intelligent service delivery.

A highly strategic Senior Fintech Product Strategy Manager is required to lead the design, optimization, and long-term growth of digital banking products across payments, account services, customer onboarding, and financial engagement platforms.

This fully remote position offers direct influence over product innovation, customer experience strategy, and revenue-driving financial service development.

Core Mission

To build and optimize fintech products that deliver:

• Exceptional digital customer experiences
• Seamless banking and payment interactions
• Scalable product growth and retention strategies
• Strong alignment between user needs and business performance
• Sustainable innovation across financial ecosystems

Primary Responsibilities

1. Product Strategy Development

• Lead long-term product strategy for digital banking platforms and customer-facing financial services.
• Define product roadmaps across payments, account services, onboarding, and engagement tools.
• Identify market opportunities and prioritize product innovation initiatives.

2. Customer Experience Optimization

• Analyze user behavior, customer friction points, and service adoption trends.
• Improve onboarding journeys, payment flows, and financial interaction experiences.
• Drive product decisions based on measurable customer value and retention impact.

3. Cross-Functional Product Leadership

• Collaborate with engineering, operations, compliance, and executive stakeholders.
• Translate business goals into scalable product execution plans.
• Ensure alignment between delivery teams and strategic financial outcomes.

4. Performance & Growth Management

• Monitor product performance through KPIs, conversion metrics, and financial outcomes.
• Improve monetization opportunities and lifecycle value across financial products.
• Support expansion of digital banking capabilities into new market segments.

Required Expertise

• Fintech product management
• Digital banking systems and payment products
• Customer experience strategy
• Financial service growth optimization
• Cross-functional leadership in remote environments

Ideal Candidate Profile

• 6–10+ years in fintech product strategy, digital banking, or payment platforms
• Strong understanding of customer-focused financial product development
• Experience leading product growth in regulated financial environments
• Strategic thinking with strong execution discipline

Strategic Impact

This role directly shapes how users across the UAE interact with modern banking services, ensuring innovation, customer satisfaction, and scalable financial product growth.

Compensation & Benefits

• Competitive UAE-aligned salary
• Fully remote international structure
• Strategic leadership across high-impact financial products
• Performance-based incentives
• Long-term executive growth opportunities

Are you excited about this opportunity?

Don’t miss the chance to make a difference in the fintech and FX industry!

 Apply now by clicking on the “Apply Now” button below.

Let’s shape the future of finance together!

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