Job Overview
Principal Fraud Investigations & Recovery Manager – Fintech Risk & Financial Crime Operations
Muscat, Oman
Opportunity Overview
An ambitious fintech transformation initiative in Oman is seeking a Principal Fraud Investigations & Recovery Manager to lead enterprise fraud operations across intelligent digital banking systems, automated payment infrastructure, AI-powered transaction environments, and cross-border financial ecosystems.
This senior leadership position focuses on safeguarding modern financial operations against increasingly sophisticated fraud threats while maximizing enterprise recovery outcomes and strengthening institutional resilience against digital financial crime.
The organization is investing heavily in advanced fintech innovation, including AI-enhanced transaction monitoring, digital wallet ecosystems, embedded finance infrastructure, blockchain payment interoperability, and real-time financial intelligence systems. As transaction complexity grows, the institution requires a highly experienced leader capable of directing strategic fraud investigations and recovery programs at scale.
Key Responsibilities
Advanced Financial Investigations
- Lead investigations involving cyber-enabled financial crime, real-time payment fraud, synthetic identities, account compromise incidents, and digital asset theft
- Conduct complex forensic reviews across enterprise transaction environments
- Coordinate intelligence-sharing activities with financial institutions and investigative authorities
- Manage high-priority fraud incidents impacting operational continuity or customer trust
- Develop investigative methodologies for emerging fintech fraud vectors
Recovery Governance & Financial Resolution
- Design enterprise recovery governance frameworks for digital financial ecosystems
- Maximize recovery outcomes through strategic dispute resolution and financial coordination
- Oversee chargeback investigations and merchant recovery procedures
- Coordinate legal escalation activities involving financial recovery actions
- Develop recovery analytics models to optimize operational performance
Fraud Prevention & Enterprise Security
- Collaborate with cybersecurity and AI teams to strengthen fraud defense architecture
- Improve fraud detection logic across intelligent transaction monitoring systems
- Develop predictive fraud intelligence strategies using behavioral analytics
- Conduct enterprise fraud vulnerability assessments across fintech platforms
- Establish risk mitigation frameworks for digital financial products
Governance, Reporting & Strategic Leadership
- Deliver executive-level fraud intelligence reporting
- Support regulatory engagement and compliance investigations
- Advise senior leadership on financial crime exposure and operational resilience
- Lead enterprise fraud transformation initiatives across digital finance operations
- Develop enterprise policies supporting secure fintech growth strategies
Required Expertise
- Strong background in fraud investigations, fintech risk management, financial crime operations, or cyber-financial intelligence
- Experience within digital banking, payment ecosystems, or advanced fintech environments
- Deep understanding of financial recovery operations and transaction dispute management
- Expertise in fraud analytics, digital investigations, and operational risk governance
- Excellent leadership, strategic thinking, and crisis response capabilities
Preferred Certifications
- Certified Fraud Examiner (CFE)
- CAMS or equivalent AML certification
- Digital forensics or cybersecurity certifications
- Financial crime investigation credentials
- Advanced fintech risk management certifications
Benefits & Executive Advantages
- Tax-free compensation package
- Executive fraud leadership exposure
- Participation in major fintech transformation initiatives
- International certifications and advanced training sponsorship
- Relocation and housing benefits
- High-impact leadership role within rapidly evolving digital finance ecosystems
- Exposure to next-generation fintech security technologies and intelligent financial crime prevention systems
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