Job Overview
MANAGER
Fintech Product, Payments & Customer Experience
Location: Qatar — Remote with Regional Collaboration
Seniority: Senior Management
Employment Type: Full-time, Permanent
Industry: Fintech • Digital Payments • Banking • Product Management • Customer Experience • Financial Platforms
ABOUT THE OPPORTUNITY
We are seeking a commercially minded Manager to lead the development and continuous improvement of digital financial products.
This position is centered on one fundamental objective:
Build financial products that solve genuine customer problems while creating sustainable business value.
You will bring together product strategy, customer research, data, technology, design, payments, and commercial analysis to take fintech initiatives from early-stage opportunity identification through launch and optimization.
YOUR RESPONSIBILITIES
Product Strategy
Develop product strategies aligned with market opportunities, customer needs, business objectives, and competitive positioning.
Product Roadmaps
Own prioritized roadmaps and ensure resources are directed toward initiatives with the strongest customer and commercial potential.
Payments
Lead initiatives involving digital payment journeys, transaction experiences, payment integrations, and related financial services.
Customer Insight
Use customer research, behavioural data, market intelligence, and performance analytics to identify opportunities for improvement.
Cross-Functional Leadership
Coordinate engineering, design, data, operations, finance, risk, marketing, and commercial stakeholders.
Product Performance
Establish KPIs covering acquisition, activation, engagement, retention, transaction activity, customer satisfaction, and revenue.
Innovation
Evaluate emerging technologies such as AI, automation, and advanced analytics and determine where they can deliver genuine product value.
Continuous Improvement
Use customer feedback and performance data to refine products after launch rather than treating release as the end of the product lifecycle.
WHAT WE ARE LOOKING FOR
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6+ years of experience in product management, fintech, digital banking, payments, or financial technology.
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Demonstrated ownership of digital products from concept to delivery.
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Strong understanding of payment ecosystems and digital customer journeys.
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Excellent product prioritization and decision-making skills.
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Strong analytical and commercial capabilities.
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Experience working closely with engineering and design teams.
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Strong stakeholder-management and communication skills.
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Customer-focused thinking combined with commercial discipline.
HOW SUCCESS WILL BE MEASURED
The successful candidate will be expected to deliver measurable improvements across:
Customer Adoption — increasing usage of digital financial products.
Experience — making financial journeys simpler and more intuitive.
Engagement — improving customer activity and retention.
Commercial Performance — strengthening revenue and unit economics.
Product Velocity — improving the speed and quality of product development.
Operational Efficiency — reducing unnecessary complexity through automation and better processes.
THE VALUE OF THE ROLE
Compensation: Competitive senior-management package aligned with professional experience and demonstrated performance.
Additional opportunities may include performance incentives, professional development, flexible remote working, regional exposure, and leadership of high-visibility fintech initiatives.
BUILD PRODUCTS THAT PEOPLE TRUST, USE, AND RETURN TO.
This position is particularly suited to experienced fintech product managers, payments professionals, digital-banking specialists, and customer-experience leaders who want to shape the next generation of financial products.
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
