Job Overview
Remote Fintech Integration & Support Engineer – Oman (Remote GCC)
Job Type: Full-Time, Remote
Location: Oman-based or Remote from any GCC country
Industry: Fintech (POS Systems, Digital APIs, Merchant Payments)
Department: Engineering & Client Services
Experience Level: Mid-Level to Senior
Job Brief:
An expanding merchant-focused fintech platform is hiring a Remote Integration & Support Engineer to guide third-party developers, SME clients, and corporate partners through the technical implementation and ongoing support of digital payment APIs and Point-of-Sale (POS) services. Based in Oman or remotely anywhere in the GCC, this role is vital for ensuring seamless merchant adoption, stable integration, and consistent performance across endpoints.
This opportunity sits at the convergence of API documentation, customer engineering, and real-time problem-solving in a growing B2B fintech environment.
Core Responsibilities:
-
Act as the primary technical contact for merchants and partner developers integrating payment APIs, SDKs, and POS software.
-
Create integration playbooks and demo environments to accelerate developer onboarding.
-
Provide Tier 2 support for issues related to payment failures, latency, data mapping, or SDK compatibility.
-
Monitor integration health, error logs, and service uptimes using observability tools (e.g., Datadog, Postman Monitors).
-
Collaborate with engineering teams to triage and resolve platform bugs or incidents.
-
Conduct webinars, office hours, and technical walkthroughs for newly onboarded Omani merchants.
-
Assist with PCI compliance checks and sandbox testing during API validation.
Requirements:
-
3–6 years of experience in integration engineering, API support, or technical consulting.
-
Proficiency in RESTful APIs, JSON, Webhooks, Postman, and basic scripting (Python or JavaScript preferred).
-
Experience in fintech integrations including POS terminals, payment gateways, and reconciliation reports.
-
Familiarity with Omani payment ecosystem, local card networks, and the CBO (Central Bank of Oman) directives.
-
Strong communication skills and comfort with client-facing problem resolution.
Preferred Assets:
-
Background in SaaS implementation or technical project management.
-
Experience with ISO 8583 and terminal firmware customization.
-
Knowledge of regional e-commerce platforms and loyalty systems.
Remote Team Structure:
-
Remote-first, distributed technical support team covering GCC time zones.
-
Access to staging environments, merchant simulators, and ticketing platforms (e.g., Zendesk, Freshdesk).
-
Monthly performance audits and cross-functional learning sprints.
Are you excited about this opportunity?
Don’t miss the chance to make a difference in the fintech and FX industry!
👉 Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers
#MiddleEastJobs #UAEFinance
#NowHiring #FinancialServices #FXIndustry.
