Job Overview
Fintech Customer Intelligence & Growth Analytics
Location: Riyadh, Saudi Arabia
Seniority Level: Principal / Analytics Leadership
Employment Type: Full-time, Permanent
Industry Focus: Fintech, Customer Analytics, Digital Banking, AI, Growth Strategy
Strategic Analytics Brief
We are seeking a commercially minded Principal to develop advanced customer intelligence capabilities across digital financial products.
The mandate is to understand the relationship between customer behaviour, product engagement, transaction activity and commercial performance—using analytics to determine not only what customers are doing, but why they are doing it and what the business should do next.
Key Responsibilities
- Develop advanced analytical frameworks for fintech customer behaviour.
- Segment customers according to financial activity, needs and behavioural characteristics.
- Analyse customer acquisition, activation, engagement and retention.
- Build predictive models for customer churn and product adoption.
- Identify behavioural patterns associated with increased product usage.
- Develop customer-lifetime-value and profitability analyses.
- Partner with product teams to identify growth opportunities.
- Analyse transaction data to uncover cross-selling and personalization opportunities.
- Build executive dashboards covering customer and commercial intelligence.
- Establish experimentation frameworks for product and growth initiatives.
- Evaluate the effectiveness of customer-engagement strategies.
- Translate analytical findings into actionable product recommendations.
- Collaborate with data scientists, engineers, marketers and product leaders.
- Establish measurement frameworks for digital-finance growth programmes.
Qualifications
- Bachelor’s or Master’s degree in Data Science, Statistics, Economics, Mathematics, Finance, Computer Science or a related discipline.
- 6+ years of experience in customer analytics, fintech, banking, data science or growth analytics.
- Advanced SQL and Python skills.
- Strong understanding of statistical analysis and predictive modelling.
- Experience with customer segmentation and behavioural analytics.
- Strong commercial understanding of digital financial products.
- Ability to communicate sophisticated analytical findings to non-technical executives.
Analytical Toolkit
Customer Intelligence • Predictive Analytics • SQL • Python • Segmentation • Churn Modelling • Lifetime Value • Growth Analytics • Experimentation • AI
Strategic Outcome
The Principal will transform customer data into a decision engine for fintech growth—revealing which customers to acquire, retain, develop and serve differently, and quantifying the commercial value of each decision.
Don’t miss the chance to make a difference in the fintech and FX industry!
Apply now by clicking on the “Apply Now” button below.
Let’s shape the future of finance together!
#EmploySolutionJobs #FXCareers.
