Job Overview
Executive Director – Digital Retail Banking Intelligence, Customer Financial Platforms & Data-Driven Banking Experience (Dubai, UAE)
Work Arrangement: Fully Remote
Strategic Anchor: Dubai, United Arab Emirates
Engagement Type: Senior Fintech Banking Appointment
Primary Domain: Digital Retail Banking, Customer Banking Platforms, Banking Intelligence
Strategic Context
This role treats retail banking as an intelligence-driven digital service, rather than a static channel-based offering. The Executive Director designs platforms where customer behavior, financial patterns, and lifecycle needs dynamically shape banking experiences in real time.
Operating remotely with Dubai as the strategic anchor, the role governs customer banking intelligence, ensuring that digital banking platforms are adaptive, predictive, and deeply personalized at scale.
Core Responsibilities
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Architect digital retail banking platforms spanning onboarding, accounts, payments, and lending.
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Design intelligence layers that personalize banking journeys using behavioral and financial data.
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Establish frameworks for real-time engagement, financial insights, and proactive service delivery.
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Integrate banking intelligence with core platforms, analytics engines, and customer interfaces.
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Define governance for data usage, personalization logic, and customer trust.
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Lead globally distributed teams across banking product design, analytics, and platform engineering.
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Produce executive-grade documentation articulating digital banking experience strategy.
Candidate Profile
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16–23 years of experience in digital retail banking, fintech customer platforms, or banking analytics.
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Deep understanding of banking customer journeys, financial data intelligence, and platform design.
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Proven success building scalable, customer-centric digital banking systems.
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Strong strategic judgment and executive communication skills.
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Experience operating in fully remote global environments.
Compensation Structure
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Annual Compensation: AED 950,000 – 1,500,000 (tax-free)
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Incentives linked to customer engagement depth, platform adoption, and experience quality
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Fully remote role with optional Dubai-based strategic coordination
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